Site Name

FAQ.

What is Site Name ?: We are a cryptocurrency trading company specialized mainly in bitcoin and alternative coins trading.
Is Site Name legal and officially registered company?: Yes, Site Name is a private company registered in UK under Company Number 000000
Who may be a client of Site Name?: Everyone may be a client of Site Name, but he\she must be not less 18 years old.
How may I become a client of Site Name?: You may become a client of Site Name and it is totally free of charge. All you need is to open an account and fill all required fields.
May i open multiple accounts ?: No. Every member can register only one account. If we find that one member has more than one account, the accounts will be suspended and funds will be frozen.
If I lose my password, how can i recover it?: If you forgot your password please click Forgot Password link and then enter your email or username in the indicated field and follow instructions.
How may I make a deposit?: In order to make a deposit click Make Deposit in the navigation menu.
Fill in desired amount in the 'Amount' field, choose payment system that you use and click 'Confirm'. Follow further instructions of your payment system.
Wich e-currencies are accepted for making investments and profit withdrawals?: We accept PerfectMoney, Bitcoin, Litecoin, Payeer.
What is the minimal and maximum investment amount?: The minimal investment amount is $10 and maximum amount you can invest is $100,000.
How can I withdraw my profit?: In order to withdraw your profit you need to withdrawal request on Withdraw page in your member area.
You need just choose payment system and type withdrawing amount which you used for making your deposits.
What is the minimum amount i can withdraw?: Minimum withdrawal PerfectMoney, Payeer is $0.10 and $2.5 for Bitcoin, Litecoin.
After I make a withdrawal request, when will the funds be available on my ecurrency account?: Funds are usually available within 24 business hours.
Do you charge any fees from withdrawals?: No, we don't charge any fees.Some payment processors charge some fees. For example, Payeer charge 0.95% from every withdrawal transaction.
Do you have any hidden fees?: No, we don't have any hidden fees.
Do you have any special conditions about affiliate bonuses?: 1. You need to be an active investor (make once at least minimum deposit worth $10).
2. The referral commission will be paid for deposit only made using external processor (not account balance).
Do you offer compounding features (automatic reinvestment of profits)?: At the moment, compounding is not available,perhaps in the future we will enable this feature.
Your investment program, "a fixed exchange rate cryptocurrency"?: We do not have a fixed exchange rate of cryptocurrencies,all calculations are carried out at the rate in real time.